All returns and exchanges should be notified to us within 30 days of delivery. If for any reason you are not completely satisfied with your purchase, you may return any item in its original condition and we will gladly provide a refund, replacement, or an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
ABED1897 LTD, Dephna House, 7 Coronation Road
PO Box: NW10 7PQ
London, United Kingdom
To complete your return, we require a receipt or proof of purchase (order number and email used at checkout).
Please contact our customer support at:
- Email us: Info@byhand-store.com
- Or call us: +44 7920 048876
And we are happy to assist you with your request.
All returns and exchanges must be submitted via Info@ByHand-Store.com.